Dra. Cléo Salustiano In this article
SummaryStep by stepLanguages, payment and documents: what to know before the appointmentEmergencies during your stay and follow-up afterwardsFAQRead nextDental care for non-Brazilians in São Paulo: a practical guide
Quick summary of this article+
Foreigners can be seen at a private dental office in São Paulo without insurance plans or Brazilian documents. At Dr. Cléo Salustiano's office (CRO-SP 170844) in Mooca, care is in English, Spanish and Portuguese, every day from 8 a.m. to 10 p.m., including Sundays and holidays, by appointment on WhatsApp. Bring a photo ID, a list of medicines and previous exams. Payment is private and agreed before treatment, and you can ask for a receipt to claim reimbursement from your insurer under its rules.
Short answer: if you are not Brazilian, you can be seen at a private dental office in São Paulo without any insurance plan or Brazilian document. At Dr. Cléo Salustiano's office (CRO-SP 170844), at Rua Hipódromo, 1141, Mooca, care is available in English, Spanish and Portuguese, every day from 8 a.m. to 10 p.m., including Sundays and holidays, by appointment through WhatsApp +55 (11) 97409-7834. Bring a photo ID, a list of the medicines you take and any previous exams. Care is private, and you can ask for a receipt, which helps if you plan to claim reimbursement from an insurer.
This guide covers the usual questions of visitors, expats and people staying in the city for a while: how to book, which language the appointment is in, how payment works, what to bring, what to do in an emergency and how to get documents for travel or international insurance. For an overview of the service, see English-speaking dentist in São Paulo.
This content is for information only, does not replace an examination and follows Brazil's dental council (CFO/CRO) advertising rules: no prices and no promised results.
This article comes from Dr. Cléo Salustiano's dental office in Mooca, São Paulo (care in English, Portuguese and Spanish). See the general dentistry page to learn how the treatment is done here and book your assessment.
Step by step
- Message us on WhatsApp in your language. Write to +55 (11) 97409-7834 in English, Spanish or Portuguese. Tell us what is going on (pain, broken tooth, check-up, cosmetic treatment), the dates you will be in São Paulo and, if possible, send a photo. The team replies with available times.
- Confirm the time and the address. Appointments are always booked in advance. The office is at Rua Hipódromo, 1141, Mooca, about a 6 to 7-minute walk from Bresser-Mooca metro station (Line 3-Red). By ride-hailing app or taxi, just give the address.
- Bring documents and health information. Bring a photo ID (passport or national ID), a written list of your medicines, allergies and relevant conditions, and any recent dental exams or reports.
- Have the assessment and get the plan. The first appointment includes an exam of teeth, gums and bite, with imaging when needed. You get an explanation of the findings, the options and the number of visits before you decide anything.
- Agree on payment before starting. The estimate is individual and presented before treatment. Payment terms and accepted methods are agreed in advance; ask when booking.
- Ask for the receipt and insurance documents. If you plan to claim reimbursement, check with your insurer which documents they require and ask the office for a receipt. Keep the treatment plan and aftercare instructions too.
Languages, payment and documents: what to know before the appointment
Languages. English and Spanish, as well as Portuguese, are part of the office's daily routine: booking, appointment, treatment plan and follow-up messages. A companion can help if you prefer, and there is Wi-Fi at the office, handy for translation apps or sending documents.
Private care. The office does not work with Brazilian or foreign dental plans. You pay the office directly and, if you are insured, claim reimbursement from your insurer under your policy's rules. Prices are not published on the website, in line with CFO and CRO rules; the estimate is given after the assessment.
Documents. A photo ID is enough to register; you do not need a Brazilian tax number (CPF) or any Brazilian document to be seen. Written health information helps a lot across languages: medicine names (ideally the active ingredient, which is the same in many countries), allergies, recent surgery, pregnancy and blood thinners.
Travel and international insurance. Each insurer has its own rules on what is covered (many limit dental cover to pain or emergencies) and on reimbursement documents. Generally they ask for a receipt with the visit details and sometimes a report describing the procedure. Check with your insurer before the appointment if you can, and tell the office when booking that you will need these documents.
Treatments. Besides emergencies and check-ups, the office provides composite veneers, porcelain veneers, teeth whitening, implants, braces and Invisalign, root canals, gum care, cleaning and general dentistry. What fits a short stay depends on the treatment and is only defined at the assessment.
| Item | Why it helps | Note |
|---|---|---|
| Photo ID | Patient registration and receipt | Passport or national ID |
| List of medicines and allergies | Safe anaesthesia and prescriptions | Ideally with the active ingredient name |
| Previous exams and reports | Avoids repeating exams and shows your history | Recent X-rays, scans or reports |
| Insurance details (if any) | Know what your insurer requires | Check cover in advance when possible |
| Dates of your stay | Plan around your available time | Mention them in your first message |
Emergencies during your stay and follow-up afterwards
In an emergency. Toothache, a broken tooth or veneer, a lost filling or crown and swollen gums are the most common situations. Message us on WhatsApp with what happened and a photo if possible, and the team confirms the first available time, from 8 a.m. to 10 p.m., every day. The office is not open 24 hours. Facial swelling that grows quickly, high fever, trouble swallowing or breathing, or a blow to the face or head require a hospital emergency room. More at emergency dentist in Mooca and toothache: when is it an emergency.
Weekends, evenings and holidays. Because appointments run until 10 p.m. every day, including Sundays and holidays, it is easier to fit a visit around work, sightseeing and flights. See weekend and evening dentist in Mooca.
After you go home. Before you travel, ask for aftercare instructions in your language and, if treatment is ongoing, a summary of what was done for the dentist who will follow you at home. You can send photos and questions on WhatsApp; anything that needs an exam should be seen by a local dentist.
Where we are. Rua Hipódromo, 1141, Mooca, São Paulo (postcode 03164-140), about 400 metres from Bresser-Mooca station. Dr. Cléo Salustiano is a dental surgeon registered with CRO-SP under number 170844. If you are Brazilian and live abroad, also read dental treatment in Brazil for Brazilians living abroad.
Can a foreigner see a private dentist in São Paulo?
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Yes. Private care requires no insurance plan and no Brazilian document. Just book and bring a photo ID.
Do I need a CPF to see a dentist in Brazil?
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Not to be seen. A photo ID such as your passport is enough to register and to issue the receipt.
Can the appointment be in English or Spanish?
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Yes. At Dr. Cléo Salustiano's office, booking, appointments and instructions can be in English, Spanish or Portuguese.
Do you accept travel insurance or dental plans?
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Care is private and the office does not work with insurance plans. If you have travel or international insurance, you pay for the visit and claim reimbursement from your insurer under your policy. A receipt can be issued.
Which documents does my insurer need for reimbursement?
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It depends on the insurer. Usually a receipt with the visit details and sometimes a report on the procedure. Check with your insurer beforehand and tell the office when booking.
I have a toothache and I am only visiting. What should I do?
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Message +55 (11) 97409-7834 on WhatsApp, with a photo if possible. The office is open every day, 8 a.m. to 10 p.m., including Sundays and holidays. With fast-growing swelling, high fever or trouble breathing or swallowing, go to an emergency room.
How much does an appointment cost?
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Prices are not published on the website, in line with CFO and CRO advertising rules. The estimate is individual and given before any procedure.
